Review on Tonton 1080P Full HD Security Camera System 8CH 5MP Hybrid DVR Recorder 1TB HDD 4PCS 2MP Outdoor Bullet Cameras Metal Housing Free App Email Motion Alerts Easy Remote Viewing by Sandro Pierce

I have prior experience with security systems. This is our third home security and before retirement I worked with two other systems. Once the system was hooked up we realized the instructions we received did not match the unit we purchased. We tried to contact Tech support via email and phone with no response. Finally we were able to get through on the phone @ 10:00AM. The tech who answered was in Hong Kong and could not speak English was was willing to communicate via text. After 15 minutes we still did not have any answers and were told it was time for them to close and he wanted to wait until tomorrow? Which I am guessing was in the middle of the night? Regardless he did not contact us the next day and after three days we still have not received a response to our email request. We also looked online for possible answers to our problems but did not find anything.Some of the problems we were having. The time kept changing, Although we changed the settings to record on motion only the DVR was recording continuous for all of the 6 channels we were using. As a result the memory would be rolling over very quickly. There were yellow events showing in the log more than half of the time but there was no movement to cause them to show as motion. The fastest playback speed we could get was 2x. Regardless weather we were viewing it direct or through the phone app. Needless to say with only 2x playback it would take 12 hours to filter through 1 day of recordings. We are very disappointed as the previous reviews were mostly positive and we have wasted many hours on a DVR which we could not get any support on.