This is my first refurbished laptop. I was honestly a little concerned about this purchase. I'm an IT professional and have worked with end user computers and their support for the past 10 years so I was very cautious in selecting this laptop. I was very surprised about that. Notebook. It looks like new, the OS worked fine, just had to do the initial configuration as a brand new install of Win10 and activate the license. License This is Win10 Pro for refurbished hardware. It fits me. The physical appearance of the laptop is in very good condition with no scratches, dents or cosmetic damage. So far I am very happy with this laptop. Thanks PrimeBuyTimeUpdate Dec 2020: The laptop worked without any problems. Suddenly, a keyword started failing. So there was a problem with the keyboard. Newly ordered, already received and changed. This is an understandable problem with a refurbished laptop. Even with this problem, the laptop runs perfectly. I trust the DELL brand.
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