Bought because health reasons required an easier way to rip family video DVDs than using a computer. The idea is good if the device works. I was able to make a duplicate; then the device started giving "Error" messages or hung up and stopped working. Several emails back and forth with the company followed. They ended up sending a couple of test DVDs to try out. The tests went well, but the device never worked properly with the Sony and Verbatim DVD formats I used that claimed to be compatible with the device. The company representative gave me a phone number. At that point I was done and the car is now gathering dust in the attic.
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