Review on 📀 Lite-On Super AllWrite IHAS124-04-KIT 24X DVD+/-RW Dual Layer Burner + Nero 12 Essentials: Complete Burning Solution with Sata Cable Kit by Pop Henneghan

I installed everything correctly, double checked every connection, tried every port and everything works except the tray. The paperclip method opens the tray, but it doesn't close by itself or when a button is pressed. The drive shows up under Devices/This PC and lights up so I know it has power. Customer service has been contacted, we will update the review throughout the process. Update: I ended up having to send the disc back and the seller lets you pay the shipping and then ships it back to you along with the return of the product, the shipping cost was about half the cost. drive, which is a shame. My final thoughts are to just buy another drive, there seem to be other people with the same problem so this shouldn't be a one time thing.