The team was very friendly, knowledgeable about SEO as well as other aspects of online advertising >and they have helped us to understand how we can improve traffic flow for my website so it has been great working with them! They were also always available when I asked any questions or needed help whenever there wasn't an immediate answer given after several attempts at emailing back-to-back emails - which is something you would expect from more traditional businesses but not many agencies/companies offer this service now days (which i've found myself quite grateful). Nothing really comes up negatively here though if anything just be patient because sometimes responses take longer than expected due to time differences between UK / US times etc.? My business partner had some issues getting his account set up correctly initially however once everything got sorted he's done nothing negative.