I was expecting to plug this into the extra headset jack of my Polycom phone. The only way it worked was to disconnect the actual headset and replace it with this one. I had to change the adapters it came with until one finally worked.Working, it sounds great and people hear me clearly. I love being hands free now. The speaker pads are soft and comfortable to wear all day. The speakers also rotate so the headset works with the microphone on the left side or right side.
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