The fact that is has all tools in one place makes it easy for you as an SMB owner or agency manager who are looking at different platforms (Facebook ads etc) with various budgets/resources available! It's not perfect but I'm sure they will get there eventually when their support team gets onboarded fully - which should be soon now we've got them working from our office here :) We have used other providers before so this was great given how much work went into getting us set up initially compared what others were offering back then!! So far no issues just need some time adjusting new features / functionality once training occurs!