Because this product did not live up to my expectations, I have been attempting to receive a refund for it for the past few hours. Over the phone, the vendor is unable to speak with the purchaser in an appropriate manner. I have spent the better part of the last week looking for a way to return these headphones. A Hong Kong medical facility received the seller's shipment, which was delivered by courier. Now, he will not accept the return by a courier and will only accept it via self-delivery from the closest post office. My time is taken up by attempts to contact a delivery service that can come to the hospital where I had this thing delivered.
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