It is easy to use with intuitive layout that makes it very user friendly. The system looks great both online as well as in an app format. I love being able to send notes straight from the program via email which helps me keep track of patient progress in real time. Reporting needs improvement but this may be related to our implementation team rather than product itself. Overall we are satisfied with the ease of access to our files through multiple devices including Smartphone or tablets. We have found it helpful for tracking treatment goals and documenting changes over long periods of time.