Review on RinseWorks Hand Held Certified Warranty Extension by Aaron Schultz

This is a very good product. Works great, very nice and ergonomic design. Given the quality of the components, I'm not afraid of leaks. All of this is to say that you should BE CAREFUL when ordering this product from Revain.com. Especially if you want to buy a brass atomizer. It seems Revain doesn't know the difference between ABS and brass models. I'm not sure if it's due to similar packaging, poor sorting, or wrong item number. Initially I bought brass models, got ABS. I have contacted Revain and Rinseworks about this issue. Revain sent me a replacement and assured me I would get a (bought) brass model. Rinseworke was also very quick to respond. Asking what I discuss with Revane that I already had. I received a Revain replacement and unfortunately it was an ABS model. Since Rinseworks was quick to respond, I decided to contact them again and explain my problem in detail. Without hesitation, they offered to send me a replacement brass atomizer free of charge directly from their warehouse. Shipping same day. Unfortunately, my USPS is on backorder and my Rinseworks package is stuck in a mess between local post offices. Hence my delay in updating the review. Anyway, I got the brass atomizer and it works great! And I foresee that this will continue for many years to come. For those who have never used a bidet but are interested, I highly recommend a hand held sprayer instead of a toilet seat. Price for quality day and night. This sprayer gets my highest recommendation. The only complaint I would have would be that you still have to shut off the valve under the toilet, which the company is open to. I don't think their product is being phased out, it's due to drain standards. For those considering the brass model, it has engraved letters rather than embossing (ABS model). In addition, the atomizer cools the hands. I like it, but YMMV.TL;DR: Don't order a brass atomizer from Revain. Order it direct from Rinseworks.