The best thing about this software is that it can be used in any business for dialing purposes. It has got all the features of call center as well as other businesses like sales, marketing etc., which makes it very useful tool to use. I have no dislikes with this application so far. As mentioned earlier, we are using this software in our office and it works perfectly fine without affecting anything else. We have been able to make calls from anywhere at anytime through this software. You don't need to worry about your phone ringing when you're not around or being disturbed by colleagues while working.