Header banner
Revain logoHome Page
call center dialer logo

Call Center Dialer Review

1

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Contact Center Software

View on AmazonView on ЯM

Description of Call Center Dialer

Dialer Standard Available Features • Basic Customer Relationship Management (CRM) • Customer Telephony Integration (CTI) • Outbound, Inbound and Blended Telephony • Web-based agent and administrative interfaces • Predictive, Preview and Manual Dialing Options • VoIP and Analog Telecommunication Options • Multiple ACD • Quality Assurance • Extensive Reporting system • Recording • Scripting • Agents operate remotely • Call Monitoring, Coaching, Barging • 3 Way Conferencing • Callback schedule • Call Blasting

Reviews

Global ratings 1
  • 5
    0
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Call Center Dialer - Useful Call Center Software

The best thing about this software is that it can be used in any business for dialing purposes. It has got all the features of call center as well as other businesses like sales, marketing etc., which makes it very useful tool to use. I have no dislikes with this application so far. As mentioned earlier, we are using this software in our office and it works perfectly fine without affecting anything else. We have been able to make calls from anywhere at anytime through this software. You don't…

Pros
  • It's very easy to use and it has got all the features that are required by businesses
Cons
  • It's a very useful software and I have no complains about it