The charging plug is complete nonsense. Who decided it was a good idea? The cord just sits in the collar. The remote plug works great, snaps in and stays in place with good contact. The end of the collar doesn't make good contact at all. You plug it in and walk away only to find it doesn't charge at all. I balance and then turn off the lights in the room just to see the reflection of the green light so I can tell if it's charging or not before leaving the room. Most of the time I have to go back and squeeze the cord properly. That's ridiculous. It's been like this since I opened the box. The collar works fine, but what good is it if it hasn't been charged? As said, when charged it works, but there are better models, especially for the price! This is my third sporting dog in the last 8 years. The others (with different plugs) were good, I wouldn't buy these again. I had to send it back the very first day. UPDATE: A year later it stopped working again. I bought some cheap ones off Amazon for about $40. The new one seems cheap and not as durable, but honestly it works better. If I break it it doesn't matter as I can buy 4 for what I paid for this one.
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