The RFID technology is pretty neat, it's easy to use and has saved us so much time. It has also cut down on the amount of supplies we need to purchase and keep in inventory. We are looking forward to seeing how this works with our customers as well, their response has been excellent. I have not found anything that I don't like about the product. There has been nothing negative that I can think of at this point in time. Invo Tech Linen system has been very beneficial to us. The benefits include saving money on supplies, cutting costs, and streamlining processes.