This is a fairly good value waffle maker that gives you about what you would expect from a non tipping waffle maker. For most people complaining about the waffle maker not heating from the top, I suspect they are not following the preheat instructions. If you put the batter in too soon, the entire top shelf won't have reached the right temperature and the cold batter will really cool it down and give it an uneven browning. Allow to continue heating for at least 2-3 minutes AFTER the light turns green to ensure there are no hot/cold spots. Also keep in mind that each recipe will have differences in ingredient proportions and this will affect the final result. This applies to most foods you'll be making, but it's especially important with a waffle maker. If you think the waffles are overcooking, lower the dial a little. If it sticks, you're either spreading the batter too soon or trying to remove the waffle too soon. The waffle should be thoroughly browned for maximum flavor, crispiness, and separation when needed. It's worth noting that using detergents to clean the waffle plate is never recommended, although people unfamiliar with kitchen hygiene will not understand this. a hard brush is enough to clean the inside of the device. Allow to cool slightly, but continue brushing while it's still warm. I used to have a Black and Decker block that I really liked and when we had to replace it I was concerned that I might not be able to find one I liked. This one does it for me.
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