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Costa Rica
1 Level
693 Review
66 Karma

Review on Secure Your Home With Firstrend POE Camera System - 6 High-Definition Cameras, 8-Channel NVR, Night Vision, And Free APP by Steven Wood

Revainrating 1 out of 5

Will not reply to warranty issues

When I bought this system it came with a two year warranty. After a year and half 3 of the 6 cameras were having issues. The Night vision on one quit and two others developers large purple spots. I contacted Firstrend via email and they replied with some troubleshooting requests. I tried what they requested with the issues not being resolved. I sent another three emails over a weeks time. explaining that the issues were not resolved. They will not reply or honor the warranty. Buyer beware.

Pros
  • Enhanced security
Cons
  • Expensive installation: The installation of the system requires a professional technician, which can add to the overall cost of the product. This may deter customers who are looking for a more affordable home security solution