I like how they are there when you need them. They have good communication with your account so it doesn't take long getting answers back from their reps. Not much other than being able to call in and speak with someone whenever needed. The only thing is if you are having an issue or aren't sure about something, it would be nice for you to receive more information rather then just telling you what's next steps will be. It really helps to know exactly where you stand before going into any type of contract with them.