The software has helped us get our jobs done better with increased efficiency! I really like how easy this program was set up in comparison of other programs we have used before (such as Microsoft Access).
There are some minor issues such as not being able to customize fields but those can be fixed by contacting Illumina customer support team who will help you out within 24 hours or less if needed so no big deal there either way!! We were unable to pull all necessary info from one place using any previous softwares which required multiple steps/forms etc., now everything happens at once without having to fill forms again & submit them over an email each time instead just clicking few buttons - saves lot's o work :).