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1337 Review
41 Karma

Review on Greendeck by Ryan Person

Revainrating 5 out of 5

Excellent Service and Customer Success Management

The team at Grendeek was very helpful in getting our account set up for us! They were able to connect with my Salesforce rep within minutes of contacting them about setting it all-up which is rare these days but they did that quickly so I can't complain there :) Any time we have had questions or needed help along their journey (which has been few) - you guys are always right back into helping me out as soon any question comes through!! Really appreciate how fast your support gets things done when asked by customers rather than waiting weeks/months like other companies do sometimes ;) If anyone's looking forward having an expertly run SaaS business then look no further because this one does everything well AND takes care off its clients too.

img 1 attached to Greendeck review by Ryan Person



Pros
  • Very proactive, quick response times from customer service reps.very reliable / efficient system & great work flow once implementation starts..great documentation provided upon request..incredibly responsive if issues come across while users try using product
Cons
  • It is hard to say