I like how easy it is to use for our staff with little training required! It’s not very user friendly if you don't have some background in using computers or managing databases (which we do). If they could make this program more intuitive without having so much of an admin involved then i would be able improve my opinion but as-is there really isn;t anything too great about host Pm system other than its ease at which one can update all their data quickly from anywhere once logged into your computer via internet browser through any device including PC's tablets even when offline!! They need better integration between different areas within hotel properties such has guest check ins & out rooms maintenance billing call logs ect.. As mentioned above though easier access makes up most part why everyone loves what comes stock w them now days instead just going off word processers own programs!! Our business continues growing each year along side growth rate.