It's easy to use, it works well with other applications we are using. The interface is very intuitive and simple to use. We love that you can have multiple types of projects within one account. We are able to track all our maintenance and repairs and make sure they are all running in the correct order. It has been great for us and we have not had any problems with the software. There really isn't anything I dislike about this program. It has helped us organize our processes and keep everything in one place so everything is always where I need it when I need it.