I like that they are very responsive to my questions or concerns about our project as we move forward with it; their team is highly skilled at what you'd expect from such an agency - graphic design/branding services (logo creation). They do not have any projects where all of this has come together yet so there's some risk involved but overall seems pretty good! If your looking into branding agencies then definitely give them consideration- great people who know how things work best when working within boundaries set by client needs rather than just creativity alone.