I bought this item in January 2013. It worked very well and was easy to use. It holds the oil well and gets rid of the paper wrapper. I was very happy with it until it broke. It has not been dropped or abused. The small pivot has just broken (see photo). I emailed Revain and they sent me a replacement straight away. I can't believe a kitchen store in a mall would replace such an appliance in six months. For this reason, I will continue to make most consumer purchases through Revain.
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