I like how easy it was for me as an OT student (and future practitioner)to use this program compared with my previous programs which required much more time/effort in order get information entered into them easily! The ability of being able to update notes through email or text messaging instead of having everyone come back at once would be great if not already there!! It's helpful because you can put all your info onto one page then send out emails letting people know what has changed so they don't have too many questions when coming around again since everything will likely look different than before hand due their last visit(s).