The best thing I like about eNor was that it helped me to understand my customer's needs in detail before building any product or service which helps us improve our services as well.
We also realized what features are important from their perspective so we can build products with those things only. It would be great if they have more options available while creating an account but other than this everything has been good till now! Nothing much at present!! But yes there were few bugs here ndthere when i used them earlier too. So nothing new since then :) Great tool especially during initial stages where you don't know anything abt your customers/clients very clearly.