My husband spent 20 minutes looking for a pin to put in where it didn't fit in the assembly process and then had to get the nuts and bolts off the paints to clean . /finish on them will prevent the nut from going into the bolt. I would return them if we didn't leave town today and needed them. Favorable price because the product is cheap! Also in the box was a postcard asking them to let them know before giving a bad review, but only an email address and no phone number, not even on the website. Yes, I use the internet, but I might want to talk to someone. I will not buy from this manufacturer again!