That wouldn't be me. :) Canon support materials need help if you can find it. Once you do that, each step will be a message and ill-considered. Replacing cartridges can be a real adventure as success depends on the device recognizing the cartridge. I just spent over THREE HOURS before the new ink cartridge was finally APPLIED! I'm a light user or I would replace this one in a heartbeat. There are far better options out there and Canon has been crossed off my list for the future.
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