The software's ability for employees of all skill levels, from entry level right up through executive management personnel are able utilize this tool effectively in their daily work environment with great success! Nothing as such at present but I haven't been around long enough yet so cannot say how things might change over time. Great product that addresses most issues we had experienced when using our previous solutions which were non existent or too complex/expensive - not available anymore either now they've gone free!! I like the ease of use and the amount of flexibility the program offers. I also like that the program has an option for a 30-day trial period. I dislike the lack of customization for each new user. I would prefer to be able to customize the program for each user. I also feel like the program is more expensive than it should be. The program is easy to use and is very simple to teach to employees. I have been able to onboard many new employees in a short amount of time.