The best thing about it was its user-friendly interface which made me feel comfortable using this software right from my first day of use! I am happy with their customer support team as well since they are always available to assist you if required in any way possible!! It's not so easy when there isn't enough documentation or help files provided by them but i hope things will be better next time around. Definitely give try out because everything seems promising at least till now :) We used bookingsystemsolutions' services mainly due to our business operations being very complex than usual especially during peak season where we had many clients coming together every week/month etc., hence making manual entry too tiresome & repetitive work (which also added more pressure).