I couldn't get it to work and nobody helped me. I work from home so I can't turn off the internet. In the meantime I put the old one back in. I called Optimum and after a long time put the old one back. I ended up calling again, the first time the person couldn't get it to work I hung up and called back. I had a man who seemed to know what she was doing and finally told me it was bad. It's too late to go back now.
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