This has allowed our office to have one place where all of their information can be easily managed by anyone in an efficient manner without wasting time going through multiple emails or phone calls with each department (elevator/lobby). We love how easy it was for any part-time employee across departments within the building could see what needed taking care off when they were available - great way! I do not really dislike anything at this point but would say there are some minor things we wish had been updated sooner after first launch. So far everything seems ok as long as your team uses them regularly so no complaints here yet :) The most helpful thing about these softwares overall though just having access from anywhere via computer or mobile device which saves both me personally AND my staff's precious minutes every day while working remotely during COVID times. I am very happy with the ease of use as well as how simple it is to track my business. It is so easy to navigate around and track all my appointments at once. I wish there was an app for desktop! I think the price is fair. The ability to log in remotely from anywhere would be great. It would help keep up with my business while traveling. I have been able to see where my customers are at any given time and adjust accordingly.