Ordered an extra tray for legs and letters. I am printing mixed batches of Legal and Letter documents. When the printer has to collate and select the correct tray, legal-size pages are cut off at the bottom. Sometimes the printer just stops in the middle of a print job and turns off and on again. This always leads to a paper jam. After I clear the paper jam and continue printing, instead of continuing, it jumps back to the first page of the batch I'm printing. FOLLOW-UP: Sent back the first printer and got a replacement. I set it up and it did the same thing, cutting off the bottom half of the legal paper. After several hours on the phone with Brother Tec Support, I finally found someone who told me that if you're printing on both legal and letter-sized paper using Adobe Reader, you need to flip the document and print it upside-down. print below. It's working fine now and I'm happy, but Brother has the worst customer service in human history!
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