Header banner
Revain logoHome Page
Ralph Gerry photo
1 Level
1340 Review
59 Karma

Review on Applied Computer Technologies of Illinois, Inc. by Ralph Gerry

Revainrating 5 out of 5

Good product, easy set ups and effective for dealing with remote working issues

I like that they are able to monitor my computers remotely through their software so if there is any suspicious activity it will be picked up quickly by IT staff before anything bad happens or gets out into public domain- which can happen very easily when you work from home! There isn't much more than this but overall its good enough as long as your not too picky about what features you need then everything should just 'work'.

img 1 attached to Applied Computer Technologies of Illinois, Inc. review by Ralph Gerry

Monitoring devices at various locations throughout our office network ensuring we have 24hr monitoring coverage across all sites.

Pros
  • They're quick & efficient in solving problems.
  • The support team responds promptly with fixes for issues (even those outside normal business hours)
  • Service levels reflect actual service delivered rather thaN marketing promises made elsewhere
Cons
  • I don't really have any dislikes about this, everything is just fine