I like that it has an easy interface for my patients who are not tech savvy at all! It is very user friendly even when they have never used any kind of computer before or if their internet connection isn't great either (which most people don't realize). The only thing about this system that could be improved would probably be how much quicker it takes them once they click "order" after filling out all necessary information. They can fill everything right away without having to go back and forth between patient info screens etc. This makes things sooo much easier especially since many times there will be multiple different doctors with separate schedules where each doctor needs to know what medications his/her pts need refilled by which pharmacist as well.