Review on Express Water Alkaline Reverse Filtration: Clean, Refreshing, and Balanced Water at Your Fingertips! by Jeff Kersey

First I have to say the system was very easy to install and the manual was easy to follow with the different color coded hoses. THE PROBLEM IS THAT THE SYSTEM NEVER WORKED. MY TDS READING WAS HIGHER THAN WATER COMES OUT OF THE TAP. I HAVE CHECKED MY CONNECTIONS SEVERAL TIMES TO MAKE SURE THEY ARE CONNECTED LIKE THE DIAGRAM. I HAVE A WELL SYSTEM SO I KNOW PRESSURE IS NOT MY PROBLEM. I decided to install a permeate pump with the same results. THEN I BOUGHT A BRAND NEW DIAPHRAGM AS I THINK THE DIAPHRAGM COULD BE DAMAGED AND READING THE SAME HIGH 248. I REMOVED THE MINERALIZER AND STILL READING HIGH. I CHECKED ALL MY CONNECTIONS FOR THE TENTH TIME TO ENSURE THAT IT IS ACCURACY. I HAVE FLUSHED THE SYSTEM SEVERAL TIMES AS INDICATED IN THE MANUAL AND STILL NO CHANGES IN TDS. I TRIED EVERYTHING SUGGESTED IN MANUALS AND ONLINE BLOGS AND READ THE SAME HIGH TDS. I DECIDED THAT IT IS TIME TO CONTACT TECHNICAL SUPPORT. I CALL AND SENT AN EMAIL. THEY NEVER ANSWER THE PHONES AND IN 3 DAYS I HAVE NOT RECEIVED AN EMAIL OR EVEN A CONFIRMATION THAT YOU WILL CONTACT ME SOON. PRODUCT. I BOUGHT IT IN JULY AND HAD NOT RECEIVED THE FIRST GLASS OF RO WATER FROM THIS SYSTEM. I PLAN TO USE THE HOUSING AND REPLACE ALL FILTERS, CHECK VALVES AND DIAPHRAGMS WITH ANOTHER BRAND. PLEASE DO NOT BUY THIS PRODUCT.