I've washed these mugs in the dishwasher many times, and they look like they just came out of the box. They are sturdy, beautiful, well-balanced, easy-to-hold mugs - just right for a large serving of tea or hot chocolate. They would make wonderful gifts, too. The card that came with the mugs said that Serami is a small family business, based in the United States. They seem sincere in their efforts to make sure their customers are happy with their purchases. When I need to buy more mugs I'll definitely look for options with Serami.
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