The ability for me as an Occupational Therapist (OT) to document my patients' progress in writing without having to make phone calls or ask them questions was very helpful! I also like how easy it would be if something happened at home while away during work hours - such notes can easily get lost when you are out of town/office so this feature came really handy!! It's not much but what does come up with OTs using Hellonote tends to involve making copies instead of just sending files through email which takes time too long sometimes especially since we have many other things going on each day & don't always find enough free minutes.
Using hellanotes has improved our workflow by allowing us more flexibility wtihout needing additional help outside normal working hrs.