It has been an excellent experience working with this product for our organization's benefit, it provides great customer service from start-to finish of any issue we may have had throughout development process! I am not able see anything that would make me dislike using their services or software at all in my opinion they are fantastic as far as support goes if you need some assistance just ask them through live chat/email etc., nothing really came across while developing projects which was difficult when trying out other products like MS Project 2013 but once again i can't say there were problems because everything went smoothly during testing phases so no issues found here either! Overall very happy user / client who benefits greatly by having such wonderful people supporting us everyday!!