I received this fountain and after installation the water never started. The user manual is the worst I have ever read in my life. I asked for an exchange and Revain sent me another one 24 hours later. The second well came with blurry instructions and missing parts. The instructions say "Insert plastic fitting into pump outlet". Well, I could never find that plastic fitting! I called Danner Manufacturing and a rude woman told me to email them because no one on the phone could help me. Luckily I bought it through Revain! I'm also returning the second well. THANK YOU AMAZON for their phenomenal service. Shame on DANNER MANUFACTURING, their horrible fountain and their worst customer service!
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