The best thing about this software tool it's that you can have all your investigations in one platform so its easy to manage them when needed or if ever need arises.
It has very good functionality which makes everything simple and clear as well! Nothing much I dislike but maybe there should be more features added such as video recording of interviews etc. If i had any problem with anything then probably would like some improvements on how they could make things easier (maybe by adding few buttons) because sometimes it just takes too long before something pops up. For me personally using contextine case management was really helpful since we are able to store our cases from different departments within seconds making us always informed what needs attention next.