quality control problems! This camera is an amazing tool, but the lack of quality control is its downfall. I received the camera in October. On 01.11.2020 and 02.11. the housing of the LCD came off unexpectedly! It literally just popped out of the case, not due to abuse or a fall or anything else, it literally just popped out of the unit and upon inspection the screw groove which is plastic broke. I would assume that a $4400 camera (after taxes) would have better components, but that's unacceptable as this happened in a studio environment where heat or cold isn't a problem so I'm just imagining the problems may you will have when you travel photographer. / videographer. I don't know if I got a lemon or if it's a permanent issue but it really needs to be addressed as it takes a backseat to my shots and really hurts because this camera produces incredible images. I'm still waiting for a response from Panasonic because Amazon hasn't given me a refund because I haven't had a return window for literally a day and Panasonic's customer service is fully automated and very difficult to reach. My rating for this product is based on the poor quality of the device itself and not the images it produces as these are the best images out there, better than the r5 and a7s iii which I have used extensively but have none disappointed me except r5. heating problems. Just a little understanding before purchasing this camera as I am currently dealing with a credit card issuer to resolve this issue and may be able to avoid this issue and headache and also see if I can get a refund or can send a replacement device.
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