It's easy to use for both staff members as well patients! I like that it allows me (as an administrator) access from anywhere in our hospital via my computer or tablet even when off site at conferences etc.. When you create your profile of what information will be needed by who then all can see this info without having 2 separate systems running- makes sense if we are already using other extramed products such has eflow plus/eplus & EPMCMS so why not? Have had some difficulty updating data but have since gotten help there which was great.- nothing really dislike about product just minor issues getting used too quickly - however they do listen very closely now also!! We've been able solve many problems including being more efficient than paper flow sheets allowing us time back into work areas after lunch break easier while still seeing where everyone else goes.