I am very happy with the dampers themselves. They get 5 stars. BUT the instructions in the boxes were crap. No words, only pictures. As a John Deere service technician, I work with instructions like this almost every day. But even they were hard to follow. I think I expected too much from the instructions printed in Malaysia. Luckily I already knew how to change shock absorbers. The delivery speed was about average. Not very quickly, but not for long either. Now for the shock absorbers - they work and look great. I have a 98.5 Ram 3500 with a 5.9 liter Cummins engine. Even with all that weight up front, these shocks don't deflect any better than OE Chrysler shocks. Significantly improved front end. I am very happy. I'm not looking ahead to put a KYB on the rear when changing tires. I RECOMMEND!
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