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Namibia, Windhoek
1 Level
474 Review
0 Karma

Review on Air King 9166F Whole Window by Jessica Payne

Revainrating 5 out of 5

The welded motor mounts broke almost immediately, but the AirKing was promptly replaced!

DO NOT buy this fan. Bought April 22; The plastic motor mount failed on June 5 after less than 10 days of use. This was of course a week and a half after the 30 day return period. Chip. Update: Upon further inspection, it was discovered that the welds attaching the motor assembly to the grill had failed. A very pleasant AirKing customer service representative walked me through the steps to replace the unit. This raised my rating from one star to three stars. Will be updated again once this device is received and used for a while. Update 2: AirKing was quick to ship a replacement. I appreciate good customer service and ease or replacement. The replacement fan works fine, so I've upped the rating to 5 stars. I considered giving 4 stars because the quality control was initially poor, but I realized we all make mistakes and the real test is how well we take responsibility and fix it. The AirKing staff were great at this, so I'm giving them an extra star. Will be updated again when a new issue occurs.

Pros
  • beautiful thing
Cons
  • almost everything is ok