I like that this is easy to use, no need for any complicated software or training required! This system has been very helpful in keeping me organized with my work schedule as well being able help others understand what they are saying when watching TV shows online (like from Netflix). It's not always clear if someone else can see you typing so it would be nice having an option where only people who have permission could view while still allowing other viewers access through their own devices such at mobile phones etc.. The ease-of -use helps keep everyone happy which makes life easier overall!! Great product/service. So far all great!! Nothing really bad about closed caption service but there might come time were improvements needed however we hope these never happen because our business depends upon them staying up & running smoothly! We've had some issues getting captions into certain applications especially those using flash video players since Adobe stopped supporting Flash years ago now :( But thankfully most sites.