I am hopeful that the product I received was dysfunctional and not all of these are as dangerous as the one I got but more on that here in a bit. For the most part the lumbar is thickly padded and comfortable. It comes with parallel straps designed for gaming chairs which I don't believe is in the description. The vibrating feature did vibrate but it only has one setting which is a little to strong for my personal preference and can only use it in small doses. The vibrator must be plugged into a wall outlet which can make it cumbersome when moving the seat around while plugged in as I continually kept having to unplug the device to reposition it so it would not get tangled up in the wheels of my chair, but that is not why I sent it back, though still annoying.After having the product for about 2 weeks I noticed a burning smell developing when using the vibrator feature. I opened up the zipper to the pillows padding and noticed the vibrator was getting so hot that it was burning the foam in the lumbar itself. The foam was visibly darker where the vibrator was located. Keep in mind the vibrator can be removed from the pillow itself so if all you want is the pillow then no worries. However I paid for the pillow to have the vibrating feature but since this product burned with its use then and smelled burnt I decided to send it back. Company was nice and provided a full refund quickly.I believe this was the result of an electrical short but also could be the design of the product itself. I hope this review helps you make a better decision on its purchase.
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