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1 Level
759 Review
61 Karma

Review on Cybergate by Macaiah Arreola

Revainrating 5 out of 5

Excellent customisation tools and excellent customer service

The support team are always available to help with any questions we may have about their products or how they can improve them even further! They also work closely together as an internal unit within CyberGate so there's no need for us at all times (as some other companies) - it feels like one big family here where everyone works hard towards getting things right first time around without needing too much hand holding from you when setting up new features etc.. I don't think anything really stands out but if i had room then maybe more detailed comments would be included such that people who want what this product offers could see better exactly why its best suited / not suitable depending upon needs/requirements? We use most parts including reporting functionality however sometimes reports take longer than expected before being published especially during peak periods due delays caused by high volumes coming through via API requests e.g., payment gateway integration using Stripe payments system- hence having multiple sources.

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Pros
  • Highly flexible
  • Good customer service
  • Easy implementation & setups.
  • Can easily integrate into existing CRM systems, ERP solutions,
  • Multiple APIs supported in different languages.
  • Multi currency processing capability is excellent
  • Customer Service response speed was good enough,
  • Product pricing structure reasonable compared against competition