UPDATED: I am changing my 1 star to a 3 star in that the seller was quick to contact me about my difficulty with the steamer. They sent a gift to me and gave me my full refund. Knowing how proactive the seller is and the positive feedback everyone has left, I obviously got a lemon and would buy again.Unfortunately, I wasn't able to use the actual steamer as the cord would not stay put. When I pulled it out, it continued to pull right back in. It appears the stopping mechanism was either broken or missing. Luckily, Revain has an amazing return policy and I was able to return for full money back.
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