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Cambodia, Phnom Penh
1 Level
437 Review
0 Karma

Review on 🎧 TCL Mtro200 Super Lightweight On-Ear Wired Headphones with 32mm Drivers for Enhanced Bass and Built-in Mic – Burgundy Crush by Carol Fowler

Revainrating 1 out of 5

Unreliable, Warranty Expired

Bought for my daughter, after a few weeks they stopped working. When I asked for assistance they responded by asking for photos, receipts etc which I had collected. A few days later they declared the matter closed and have not contacted me since. (I also made a second complaint which was not confirmed.) Extremely disappointing customer service. My daughter is devastated and I would not recommend buying TCL for anything in the future. (For the record, for something this light, they actually sounded pretty good as long as they lasted -- it just wasn't very long.)

Pros
  • Easy Call and Music Controls - The built-in microphone lets you take calls on the go, and the built-in remote makes it easy to switch songs and answer or decline calls without ever having to take your device out of your pocket.
Cons
  • Negative impression