I love this train, I have 3 Siberian Huskies/Malamutes and my mother has 6 litters so it's a constant challenge to keep the floors clean . The main downside is that the handle that the cable is attached to seems to unwrap the plastic casing exposing the insulated tube inside - for 2 months of normal use. This is my first beef. Using duct tape only worked for a couple of weeks. The second problem is that the manufacturer has to find a way or mechanism that allows the user to pull the steamer by the cord (yes). I'm not going to walk 10ft every 7 seconds to drag it along to mop 800 square feet every day (sometimes 3 times a day), plain truth. The cable has held up decently - (much better than a pen) and after 9 months it shows an insulated cable. Some nozzles are excellent but I don't use them except for a very thin tile nozzle. The first 2 times it worked great. The third time, the inside comes out and must be reinserted into the handle by hand. Other than that I love this product - 100 times lighter than a regular mop.
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